I’m a UX researcher with a twist…
I uncover insights that make digital interactions intuitive and engaging.
I thrive in teams that inspire me to embrace ambitious goals, grow and explore creativity in research.
As a lifelong learner, I occasionally arm myself with some, dare I say, cool certifications. But my true bragging rights lie in my understanding of human behaviour and knowing just how to realise business goals with it.
MSc. Psychology, University of Birmingham
BSc. Psychology, University of Lagos.
IBM SPSS, Statistical Analysis (Python), Data Visualisation (Power BI), Report Writing.
Qualitative Research, Quantitative Research, User Interviews, Survey Design, Usability Testing, Journey Mapping, Card Sorting, Drafting User Personas.
Stakeholder Engagement, Cross-functional Team Collaboration, Presentation, Agile Working, Coaching.
Digital Ed. Content Development, Andragogy, WCAG Compliance, UX Writing, and Gamified Learning.
Start with understanding the human needs your product addresses.
The behaviour and attitudes of your customers are shaped by the urgency, importance, and emotions tied to the specific needs your product resolves.
Shift your focus from just showcasing your product to truly understanding your users.
When your strategy centres on their concerns, ambitions, frustrations, and desires, you craft solutions that don't just function well but also resonate deeply, making users feel "seen."
Find meaningful ways to delight your customers.
By offering unexpected benefits and exceeding their expectations, you build stronger brand loyalty and encourage enthusiastic referrals.
Ready? What business goals are we SMASHING?
I’ll bring my passion and expertise and you bring the business goal.
We could be a match made… on the internet!
A comprehensive UX research project conducted to enhance the digital learning experience for university students. Our team gathered and analysed data on student behaviours, preferences, and challenges with the university’s online learning platforms.
This research led to actionable recommendations that have significantly improved mobile usability, digital accessibility, and the integration of AI-driven learning tools.
This case study explores a year-long UX research and procurement project aimed at improving the assessment experience across the university. Our team engaged 7,500 students and 120 academic staff members to identify and implement a new assessment tool that aligns with the institution’s educational goals.
By focusing on user needs, preferences, and challenges, we provided data-driven recommendations that led to the selection of a user-centred tool, improved assessment practices, and influenced institutional strategy.
This case study explores the Transformation West Midlands (TWM) project, funded by the Office for Students (OfS), which aimed to boost employment opportunities for local graduates, with a focus on underrepresented groups.
A key component of this initiative was a reverse mentoring scheme that paired final-year students with regional employers to foster more inclusive recruitment practices.
Through a detailed analysis of feedback from both mentors and mentees, this project provided actionable insights that led to improved recruitment strategies, enhanced management practices, and stronger student-employer connections.
This study aimed to explore the factors influencing COVID-19 booster intentions, providing critical insights for shaping behavioural change interventions to boost vaccine uptake. By analysing data from 301 participants aged 21 to 68, the research identified key predictors of booster intentions, including the perceived threat of COVID-19 and generalised attitudes toward vaccines.
Additionally, the study highlighted the significant influence of sociodemographic factors, such as gender and interactions with vulnerable individuals. These findings underscore the importance of promoting positive attitudes toward vaccination and tailoring public health messages to emphasize community impacts, offering valuable guidance for future pandemic management strategies.
I share resources to bolster your efforts to improve user experience.
Downloadable content strategy worksheet
Your customers are asking for it.